Terms & Conditions
Last Updated: 29 June 2026
These Terms & Conditions (“Terms”) govern your use of the Savemax India website (savemaxindia.com) and any transactions, enquiries, or engagements you enter into with Savemax India as a result of using this website. By accessing this website or submitting an enquiry, you agree to be bound by these Terms.
Please read these Terms carefully before using our website or placing an order. If you do not agree to these Terms, please do not use this website.
1. About Savemax India
Savemax India is a manufacturer and supplier of certified fire safety equipment, including portable fire extinguishers, trolley mounted fire extinguishers, CAFS water mist extinguishers, hydrant accessories, and fire protection system components. We have been in operation since 1972.
Registered Office: 8808–8812, Main Road, Azad Market, Delhi – 110006
Manufacturing & Corporate Office: Plot No. 175, Phase-V, Sector-53, Kundli Industrial Estate, Sonipat, Haryana – 131028
Email: info@savemaxindia.com
Phone: +91 95999 28408 | +91 96500 12289
2. Acceptance of Terms
By visiting our website, submitting an enquiry, requesting a quotation, or placing a purchase order with Savemax India, you confirm that:
- You are at least 18 years of age
- You have the authority to enter into a business transaction on behalf of yourself or your organisation
- You have read and agree to these Terms & Conditions in full
3. Products & Enquiry Process
3.1 Enquiry-Based Sales Model
Savemax India operates on an enquiry and quotation basis. Our website is not an e-commerce checkout platform. Products listed on our website are available for sale subject to confirmation of availability, applicable specifications, and acceptance of a formal quotation issued by our sales team.
The process for purchasing Savemax products is as follows:
- Submit a product enquiry through the website or contact our sales team directly
- Our team will review your requirements and issue a formal quotation with product specifications, pricing, and delivery terms
- You confirm your order in writing (email, purchase order, or signed quotation)
- Savemax raises a proforma invoice / tax invoice and confirms dispatch timelines
- Payment is made as per agreed terms before or upon dispatch
3.2 Product Specifications
All product specifications, certifications, and descriptions on our website are provided in good faith and are accurate at the time of publication. Savemax India reserves the right to modify product specifications without prior notice where required by manufacturing improvements, certification updates, or regulatory changes. We will inform buyers of any material specification changes affecting a confirmed order.
3.3 Pricing
Prices are not published on our website. All pricing is provided through formal quotations issued by our sales team. Quoted prices are valid for the period stated in the quotation (typically 30 days from issue date) and are subject to change after expiry. Prices are exclusive of applicable taxes (GST) unless stated otherwise.
3.4 Certifications
Savemax fire safety products are manufactured and supplied in compliance with relevant BIS (Bureau of Indian Standards), CPWD, and Euro certification requirements as applicable to each product. Certification details are provided in product datasheets shared upon enquiry. Savemax India will not be held liable for misrepresentation of certifications by distributors or resellers acting without our authorisation.
4. Orders & Payment
4.1 Order Confirmation
An order is confirmed only upon receipt of a written purchase order from the buyer and issuance of an order acknowledgement by Savemax India. Verbal orders or informal communications do not constitute a binding purchase commitment.
4.2 Payment Terms
Standard payment terms are 100% advance payment against proforma invoice, unless a credit arrangement has been separately agreed in writing with Savemax India’s management. Payment is to be made by bank transfer (NEFT / RTGS / IMPS) to Savemax India’s designated bank account as stated on the proforma invoice.
4.3 GST & Taxes
All applicable taxes including GST will be charged at the prevailing rate at the time of invoicing. A valid GST invoice will be issued for all sales. Buyers are responsible for providing their GSTIN for B2B transactions.
5. Dispatch, Delivery & Risk
5.1 Dispatch Timelines
Dispatch timelines are communicated at the time of order confirmation and vary based on product availability, order quantity, and manufacturing schedules. Savemax India will make reasonable efforts to meet committed dispatch timelines but does not guarantee delivery dates. Delays caused by force majeure events, logistics disruptions, or supply chain factors beyond our control do not constitute a breach of contract.
5.2 Delivery
Delivery is arranged by Savemax India through our logistics partners unless the buyer specifies a self-pickup or arranges their own transport. Delivery charges, if applicable, are stated in the quotation. Risk of loss or damage to goods transfers to the buyer upon handover to the logistics carrier or upon collection by the buyer’s representative.
5.3 Inspection on Delivery
Buyers are required to inspect all goods at the time of delivery for visible damage, quantity discrepancy, or missing items. Any such issues must be reported to Savemax India in writing within 48 hours of delivery. Claims reported after this window may not be accepted.
6. Warranties
6.1 Product Warranty
All Savemax fire safety products are manufactured to BIS, CPWD, and/or Euro certification standards. Products carry a manufacturer’s warranty against defects in materials and workmanship for a period of 12 months from the date of dispatch, unless a different warranty period is specified in the product datasheet or quotation.
6.2 Warranty Exclusions
The warranty does not cover:
- Damage resulting from improper installation, misuse, mishandling, or negligence
- Damage caused by use of non-standard refilling agents or non-authorised servicing
- Wear and tear of consumable components (seals, hoses, O-rings) beyond standard service life
- Products that have been tampered with, modified, or repaired by unauthorised parties
- Damage from environmental factors beyond normal operating conditions (flooding, fire, excessive corrosion due to chemical exposure)
6.3 Warranty Claim Process
To raise a warranty claim, contact our team at info@savemaxindia.com with your invoice number, product details, photographs of the defect, and a written description of the issue. Our team will assess the claim within 7 working days and advise on repair, replacement, or resolution.
7. Limitation of Liability
Savemax India’s liability under these Terms, in respect of any claim arising from a product or service supplied, shall be limited to the value of the goods or services forming the subject of the claim as stated on the relevant invoice.
Savemax India shall not be liable for:
- Indirect, incidental, or consequential losses
- Loss of profit, revenue, or business opportunity arising from product failure
- Personal injury or property damage resulting from improper installation, incorrect selection of product for the application, or failure to maintain products as per recommended service schedules
- Any loss arising from a product being used for a purpose other than its specified and certified application
It is the buyer’s responsibility to ensure that the correct product type and capacity is specified for their fire risk application, and that products are installed and maintained by qualified fire safety professionals.
8. Intellectual Property
All content on the Savemax India website — including product descriptions, images, technical datasheets, brand name, logo, and website design — is the intellectual property of Savemax India and is protected under applicable Indian intellectual property laws. You may not reproduce, copy, distribute, or commercially exploit any content from this website without our prior written consent.
9. Website Use & Conduct
You agree to use the Savemax India website only for lawful purposes and in a manner that does not infringe the rights of any third party. You must not:
- Attempt to gain unauthorised access to any part of our website or server infrastructure
- Submit false, misleading, or fraudulent enquiries
- Use the website to transmit harmful, defamatory, or unlawful content
- Use any automated tool to scrape, copy, or extract content from this website
Savemax India reserves the right to restrict or terminate access to the website for users in breach of these conditions.
10. Governing Law & Jurisdiction
These Terms & Conditions are governed by and shall be construed in accordance with the laws of the Republic of India. Any disputes arising from the use of this website or any transaction with Savemax India shall be subject to the exclusive jurisdiction of the courts of Delhi, India.
11. Dispute Resolution
In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation. If resolution is not achieved within 30 days, the dispute may be referred to arbitration under the Arbitration and Conciliation Act, 1996, with arbitration to be conducted in Delhi in the English language.
12. Changes to These Terms
Savemax India reserves the right to update or modify these Terms at any time. Changes will be published on this page with a revised “Last Updated” date. Continued use of the website or continued business engagement after such changes constitutes acceptance of the revised Terms.
13. Contact
For any questions regarding these Terms & Conditions:
Savemax India Plot No. 175, Phase-V, Sector-53, Kundli Industrial Estate, Sonipat, Haryana – 131028
Email: info@savemaxindia.com
Phone: +91 95999 28408 | +91 96500 12289
